Your privacy is very important to Divyam Walnuts. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • We are collecting your personal information for our business transaction purpose only, we shall notify you this at the time of collecting such information.
  • We assure you that we will use your personal information for solely for specified objective only ,not be shared or used other purpose.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We are committed to do business in most ethical way only.

Cancellation Policy

  • The order placed can be cancelled only within 24 hours of placing the order. For orders  that has already been shipped, there will be no cancellations made and the same will be notified to you at the time of cancellation.
  • Divyam Walnuts reserves the right to cancel any order without any explanation for doing so, under situation where Divyam Walnuts is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with  policy or for any other reason. However, we will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund, will be made in reasonable time.

Returns/Replacement

  • If the products that you purchased have not been delivered in a proper condition or have been damaged in transit or any defect, please do not accept the package as we will replace the goods with no extra cost.

Refunds

  • Once the order has been cancelled, you will receive the refund within four weeks after deduction of 5% which is incurred towards payment gateway during purchase. The refund will be made to the same payment option(s) originally used to pay for the order. If the payment was by Credit Card or Net-Banking, PureMart will refund the Credit Card or Net-Banking account.

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

  1. License to use website and product use.   Unless otherwise stated, walnutskashmir.com and/or its licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.
  2. User Account, Password, and Security  After registering, you will receive a password and user account upon completing the registration formalities. You shall be responsible for maintaining the confidentiality of the password and user account including all activities that may occur under the said user account. You agree to (a) immediately notify walnutskashmir.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session.
  3. Disclaimer Of Warranties And LiabilityThis website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this site are provided on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Further, walnutskashmir.com shall not be held responsible for non-availability of this Site during periodic maintenance operations or any unplanned suspension of access to this Site that may occur due to technical reasons or for any reason beyond our control.In no event shall walnutskashmir.com be liable or responsible for any damages or consequences arising out of or from your inappropriate or unauthorized use of this Site or its Content.
  4. Contact Information You will be required to enter a valid phone number while placing an order on walnutskashmir.com. By registering your phone number with us, you consent to be contacted by us via phone calls and / or SMS notifications, in case of any order or shipment or delivery related updates. walnutskashmir.com will not use your personal information to initiate any promotional phone calls or SMS'.
  5. Purchases You represent and warrant that if you are purchasing something from us, that (i) any credit information you supply is true and complete; (ii) charges incurred by you will be honored by your credit card company/Bank.
  6. Applicable Law This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Jammu.

Divyam Walnuts  partners with best shipping solution providers across INDIA. We do not sell out o India, However, all the products sold  can be purchased online from any part of world. All purchases must be followed by a valid shipping address in INDIA.

  1. Shipping Charges We provides free delivery on all products if order amount is above 500 INR. Otherwise a nominal charge of 50 INR will be charged. Some areas in INDIA attract more shipping cost and hence additional charge shall reflect on your Total Amount before proceeding for Payment.
  2. Delivery Time   The estimated delivery time for all the products depends on the location. We service almost all pincodes of country. Products are shipped from Jammu (J&K)S, it usually takes 3 to 5 business days for products to be shipped across the country. 
  3. Damaged Products If the products that you purchased have not been delivered in a proper condition or have been damaged in transit, please do not accept the package as we will replace the goods with no extra cost.
  4. Mode of Payment We are accepting all major credit and debit cards along with a net banking facility. Payment Gateway provided will be safe. Cash on delivery is not available for any products in any case. If in case your screen get terminated and balanced has been deducted than your order might have been placed, if not than you are free to contact us.
  5. Taxes or Hidden Charges There will be no hidden charges and prices mentioned in the website are final charges and is inclusive of all.
  6. Packing Quality All Food Items available  are Freshly Packed after cleaning and grading. All items delivered by us come with the manufacturing date & an expiry date.

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

All rights reserved @ Divyam Walnuts